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"We have been clients for 6 years!! Why? Peace of mind. Everything works and we have the luxury of a worry free environment when it comes to our computer hardware and software and network security. I highly recommend ComputerTechRx to any business that needs quick response...professional service...and a vendor that care about the work they deliver..."
Cindy, Charleston Symphony Orchestra
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ComputerTechRx provides reliable and affordable computer and network solutions. Our solutions are for PC users, home, office, and small businesses. They are cost-effective and quick. We owe our success to our team of dedicated professionals who have complete knowledge, great expertise and extensive experience.
How do we provide accurate solutions?
When any individual or a business approaches us, we spend time with them to discuss and understand the issues and requirements. We determine our client's requirements thoroughly over the phone or by visiting the site as the need may be. Before we start our work, we clearly explain the scope of the project and to the extent that hardware and/or software may have to be upgraded, or replaced. There are a myriad of solutions available. We just need a target budget as a guide. This helps in deploying the system solutions you need on time and on budget.
Once that is done, our experts and technicians see to it that the solution proposed is implemented properly. Whether it is software installations, hardware related problem, data back up, recovery issues, or network functioning related issue, our PC Helpdesk is there to provide you with perfect solutions every time you approach us. We have both the experience and expertise to solve problems expediently.
Factors We Consider
While suggesting solutions, we take into consideration the age of the existing equipment, the time involved to repair and the estimated overall cost. We budget the solutions as per your capacity and suitability. We can give you recommendations on repairing versus purchasing.
Support Services and Assistance
We offer our support services for software/hardware issues. We assist with licensing (Media and Certificate of Authenticity) Configuration and documentation of applications and operating systems. We also provide support contracts, maintenance contracts, and software update contracts on monthly, quarterly or annual basis. We can also provide support and assistance to your team on deploying patches and fixes, updates and upgrades. In addition, we can implement remote management and administration tools that will help reduce your technical onsite support costs.
ComputerTechRx Advantages |
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Complete Customer Satisfaction |
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Reduce Downtime to Minimum |
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Improves Network Efficiency |
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Affordable Computer Solutions |
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Professional & Prompt Service |
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Cost & Time-effective Solutions |
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